![]() Indeed, like any electronic device, the elementary components can wear out and eventually break down. It is possible that your Turtle Beach headset won't turn on because a component is faulty. How to solve the problem if despite everything your Turtle Beach headset no longer works? You will then need to call a external service. If nothing helps, unfortunately the problem most certainly comes from a hardware failure. Once the procedure for resetting your console is complete and correctly carried out, then repair your Turtle Beach headset to the latter. This manipulation allows you to eliminate malfunctions that may interfere with the connection between the console and the Turtle Beach headset. You will find the manipulation related to your model on the corresponding user manual or on the internet. If your Turtle Beach headset doesn't work properly, but it turns on, the problem may be caused by a connection fault between headset and console. Reset the console and re-pair the headset You may need to pair it to your console again. If the procedure worked, then try to turn your headset back on. If the procedure does not start, then retry the operation from the beginning. The audio hub should then prompt you to update headset. ![]()
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